Shipping policy

Last Updated: August 2026

At Clothific, we are committed to delivering your order safely and as quickly as possible. Please read our Shipping & Delivery Policy carefully before placing your order.

Order Processing

All orders are processed within 1–3 business days after successful order confirmation. Orders are not processed, packed, or dispatched on Sundays or public holidays. During new launches, promotional campaigns, festive seasons, or sale periods, processing times may be slightly extended due to high order volumes.

Once your order has been dispatched, you will receive your tracking details via SMS, email, or WhatsApp (where applicable).

Shipping Coverage

We currently deliver across India through our trusted logistics partners to all serviceable pin codes.

Estimated Delivery Timeline

Metro Cities: 3–5 Business Days
Tier 2 Cities: 4–7 Business Days
Tier 3 & Remote Locations: 5–10 Business Days

Delivery timelines are approximate and may vary depending on courier availability, destination, weather conditions, public holidays, natural events, or other unforeseen circumstances.

Important Delivery Information

During periods of exceptionally high order volumes, festive sales, or adverse weather conditions such as heavy rainfall, deliveries may take slightly longer than the estimated timeline. We appreciate your patience and understanding while our team works to deliver your order as quickly as possible.

Shipping Charges

Shipping charges (if applicable) will be displayed during checkout before payment. Free shipping offers may be available during promotional campaigns and will be clearly mentioned on our website.

Order Tracking

Once your order has been shipped, you will receive a tracking link via SMS or email. You can use this tracking information to monitor the real-time status of your shipment.

Delivery Attempts

Our courier partners may make multiple delivery attempts before returning the shipment. Please ensure someone is available to receive the package at the delivery address provided while placing the order.

Incorrect Address or Contact Information

Customers are responsible for providing accurate shipping details, including the delivery address, contact number, and PIN code. Clothific shall not be responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete information provided by the customer.

Damaged or Tampered Packages

If your package appears damaged, tampered with, or opened at the time of delivery, please do not accept the package without recording a clear video. Contact our support team within 24 hours with an uncut parcel opening video and relevant photographs for further assistance.

Delivery Delays

Although we strive to deliver every order within the estimated timeframe, delays may occur due to courier disruptions, weather conditions, transportation issues, government regulations, public holidays, or other circumstances beyond our control. Such delays shall not make Clothific liable for compensation or cancellation.